Welcome to the Dozain Help Center. Here, you can find answers to common questions, learn how to use our platform, and get assistance with any issues you may encounter. Our goal is to provide you with all the information and support you need to have a seamless experience on Dozain.com.
Frequently Asked Questions (FAQ)
1. What is Dozain.com?
Dozain.com is a platform where users can list domains for sale and purchase domains using USDC cryptocurrency on the Polygon blockchain. Our platform leverages smart escrow and safe transfer features to ensure secure transactions.
2. How do I create an account on Dozain.com?
Creating an account is simple. Visit Dozain.com/register, fill in your details, and follow the instructions to verify your email address.
3. How do I connect my MetaMask wallet to Dozain.com?
To connect your MetaMask wallet, follow these steps:
- Install the MetaMask extension on your browser.
- Open MetaMask and set up your wallet.
- Visit Dozain.com and click on the “Connect Wallet” button.
- Follow the prompts to connect your MetaMask wallet to Dozain.com.
4. How do I list a domain for sale?
To list a domain for sale, follow these steps:
- Log in to your Dozain.com account.
- Click on “Sell” in the main menu.
- Fill in the details of the domain you wish to sell.
- Submit the listing and wait for it to be approved.
5. How do I buy a domain on Dozain.com?
To buy a domain, follow these steps:
- Browse the available domains on the “Buy Domains” page.
- Select the domain you wish to purchase.
- Click on the “Buy Now” button and complete the transaction using your MetaMask wallet.
Getting Support
If you need further assistance, our support team is here to help. You can reach out to us through the following channels:
Email Support
For general inquiries and support, email us at info@dozain.com. Our support team will respond to your query within 24-48 hours.
Live Chat
We offer live chat support for real-time assistance. Click on the chat icon at the bottom right corner of the screen to start a conversation with one of our support agents.
Community Support
Join our community on Twitter to get help from other Dozain users and stay updated with the latest news and announcements.
Video Tutorials
We have a series of video tutorials to guide you through various features and functionalities of Dozain.com. Watch these videos to get step-by-step instructions on how to use our platform.
- How to Register on Dozain.com
- Connecting Your MetaMask Wallet
- Listing a Domain for Sale
- Buying a Domain on Dozain.com
Documentation
For detailed documentation and guides, visit our Documentation Page. Here you will find comprehensive guides on using Dozain.com, including advanced features and troubleshooting tips.
Feedback and Suggestions
We value your feedback and are always looking to improve our platform. If you have any suggestions or feedback, please let us know by emailing info@dozain.com.
Report an Issue
If you encounter any issues or bugs while using Dozain.com, please report them immediately. Visit our Issue Reporting Page and provide details about the problem. Our technical team will investigate and resolve the issue as quickly as possible.
Contact Us
Have more questions about Dozain DAO? Feel free to reach out to us:
- Email: info@dozain.com
- Community Forum: Join our discussions on the Dozain Forum.
Stay Connected
Follow us on social media to stay updated on the latest news, proposals, and voting results:
Thank you for choosing Dozain.com. We are here to ensure you have a smooth and successful experience. If you have any questions or need assistance, don’t hesitate to reach out to our support team.
